超越传统付费媒体的多种营销媒介形式(earned / owned / sold / hijacked),及其带来的机遇与风险
类型
概念阐释型:提出新语境 → 分类界定 → 风险转折 → 案例佐证
态度
客观分析,对新媒介形态持开放态度,对 hijacked media 的破坏性风险持警惕
文章结构图
段落
内容
功能
Para 1
引入:付费媒体仍重要,企业可借 earned / owned 等替代媒体
↓ 提出新语境
Para 2
界定 sold media(流量强→出租);J&J 案例说明多方共存
↓ 分类界定
Para 3
转折:技术变革催生 hijacked media,与 earned 相反、具破坏性
↓ 风险剖析
Para 4
hijacked 的危害与应对:抵制风险;Toyota 快速回应缓解危机
形象佐证
四大媒体类型速查(本文核心概念框架)
类型
定义
控制方
文中例证
paid media
付费媒体(电视/印刷广告)
企业
传统广告
earned media
消费者自发口碑推广
消费者
向朋友推荐产品
owned media
企业自有媒体(官网/邮件)
企业
注册用户邮件提醒
sold media
自有媒体流量强,出租给第三方
企业+第三方
电商零售卖广告位
hijacked media
资产被消费者/活跃分子劫持,做负面指控
消费者/第三方
社交网络施压
核心主旨:本文以"营销成功不再等于花钱买曝光"为引,系统介绍了传统付费媒体之外企业的多种媒介选择——消费者自发形成的 earned media、企业自有的 owned media、由强流量衍生的 sold media,以及因技术变革而生、对企业极具破坏性的 hijacked media(劫持媒体)。文章重点剖析 hijacked media 的成因与危害,并以丰田的危机公关为例,说明企业须快速、有效地回应才能化解声誉风险。
第二步 · 段落精读 —— 逐句拆解
Para 1 · 引入段落——付费媒体不再"一手遮天"
①The rough guide to marketing success used to be that you got what you paid for. ②No longer. ③While traditional "paid" media—such as television commercials and print advertisements—still play a major role, companies today can exploit many alternative forms of media. ④Consumers passionate about a product may create "earned" media by willingly promoting it to friends, and a company may leverage "owned" media by sending e-mail alerts about products and sales to customers registered with its Web site. ⑤The way consumers now approach the process of making purchase decisions means that marketing's impact stems from a broad range of factors beyond conventional paid media.
考点词解析
词汇
释义 / 用法
commercials / advertisements
电视/印刷广告,即传统 paid media 的代表
exploit
利用、开发(机会/资源),不含贬义
alternative
替代的、其他的。alternative forms = 非传统形式
passionate about
31 题考点:热衷于 = enthusiastic about,对应 D 选项
leverage
充分利用、杠杆式撬动(资源)
深度拆解
句①—②"花多少钱办多少事 → 不再如此"制造反差,引出媒介格局变化。句③用 While 让步(付费媒体仍重要)+ 主句(企业可利用替代媒体)奠定全文基调。句④以 and 并列两种新媒介:消费者自发推广 = earned,企业邮件推送 = owned。句⑤收束:购买决策受"传统付费媒体之外"的广泛因素影响——这正呼应 35 题主旨"Alternatives to conventional paid media"。注意 earned(消费者主动)与 owned(企业主动)的控制方差异,是 31 题 B 选项(受邮件启发)的混淆点。
Para 2 · 界定段落——sold media 与多方共存
①Paid and owned media are controlled by marketers promoting their own products. ②For earned media, such marketers act as the initiator for users' responses. ③But in some cases, one marketer's owned media become another marketer's paid media—for instance, when an e-commerce retailer sells ad space on its Web site. ④We define such sold media as owned media whose traffic is so strong that other organizations place their content or e-commerce engines within that environment. ⑤This trend, which we believe is still in its infancy, effectively began with retailers and travel providers such as airlines and hotels and will no doubt go further. ⑥Johnson & Johnson, for example, has created BabyCenter, a stand-alone media property that promotes complementary and even competitive products. ⑦Besides generating income, the presence of other marketers makes the site seem objective, gives companies opportunities to learn valuable information about the appeal of other companies' marketing, and may help expand user traffic for all companies concerned.
考点词解析
词汇
释义 / 用法
initiator
发起者、 initiator of responses = 引发用户反馈的诱因
sold media / traffic
32 题考点:sold media = 流量(traffic)极强的自有媒体出租给第三方
infancy
初期、萌芽阶段(in its infancy = 尚处起步)
stand-alone / complementary
独立的 / 互补的(促销互补甚至竞争产品)
objective / appeal
客观的(多品牌共存显得中立)/ 吸引力、诉求
深度拆解
句③用 But in some cases 实现概念跃迁:一家企业的 owned media 可变成另一家的 paid media(如电商卖广告位),由此引出 sold media。句④是 sold media 的定义句,也是 32 题定位核心——"traffic is so strong that...",特征就是强流量(C)。句⑥ J&J 的 BabyCenter 是例证:独立媒体属性,却推广互补甚至竞争产品,说明多方共存。句⑦三个并列谓语(makes / gives / may help)解释"共存"的好处,其中 seem objective 是干扰项 A(safe environment)的偷换来源——原文只说"显得客观",未说"安全"。
Para 3 · 转折段落——hijacked media 的破坏性
①The same dramatic technological changes that have provided marketers with more (and more diverse) communications choices have also increased the risk that passionate consumers will voice their opinions in quicker, more visible, and much more damaging ways. ②Such hijacked media are the opposite of earned media: an asset or campaign becomes hostage to consumers, other stakeholders, or activists who make negative allegations about a brand or product. ③Members of social networks, for instance, are learning that they can hijack media to apply pressure on the businesses that originally created them.
考点词解析
词汇
释义 / 用法
dramatic technological changes
剧烈的技术变革(双刃剑:既给营销更多选择,也放大风险)
hijacked media / hostage
劫持媒体 / 人质。become hostage to = 被…劫持、受制于
negative allegations
负面指控。33 题 B 选项对应点:produce negative effects
stakeholders / activists
利益相关者 / 活跃分子(劫持媒体的主体)
apply pressure
施加压力(社交网络用户劫持媒体向企业施压)
⚠️ 出题逻辑
本段是全篇转折与考点密集区。句①"The same... changes... have also increased the risk"是典型"双刃剑"结构:技术既利好营销,也放大了 passionate consumers 的破坏性发声。句②用 "the opposite of earned media" 精准界定 hijacked media——它不再是消费者自愿好评,而是资产被劫持、做负面指控。33 题考本段对 hijacked media 的判定,答案 B"can be used to produce negative effects"直接对应 negative allegations / damaging ways。注意:题干应为 hijacked media(非 earned media),因本段通篇谈劫持媒体,earned 只是作为反面对照出现。
Para 4 · 佐证段落——危害与丰田式应对
①If that happens, passionate consumers would try to persuade others to boycott products, putting the reputation of the target company at risk. ②In such a case, the company's response may not be sufficiently quick or thoughtful, and the learning curve has been steep. ③Toyota Motor, for example, alleviated some of the damage from its recall crisis earlier this year with a relatively quick and well-orchestrated social-media response campaign, which included efforts to engage with consumers directly on sites such as Twitter and the social-news site Digg.
考点词解析
词汇
释义 / 用法
boycott / reputation at risk
抵制 / 声誉受损(hijacked media 的直接危害)
learning curve (steep)
学习曲线(陡峭=企业应对经验不足、代价高)
alleviated / well-orchestrated
34 题考点:缓解 / 精心策划的(丰田有效应对)
recall crisis / engage with
召回危机 / 与…互动(直接对话消费者)
⚠️ 出题逻辑
34 题为例证题:Toyota 是 Para 4 句③的 for example,服务于本段论点——企业应快速、有效回应 hijacked media 以降低损害。A"responding effectively to hijacked media"精准概括其举例目的。B 是句①的反面假设(消费者抵制),绝非丰田行为;D"taking advantage of(利用)"曲解为积极利用,原文是"缓解(alleviate)危机",方向相反。
长难句精析
句子一(Para 2 句④ · sold media 定义句)
We define such sold media as owned media whose traffic is so strong that other organizations place their content or e-commerce engines within that environment.
断句
We define such sold media // as owned media // whose traffic is so strong // that other organizations place their content or e-commerce engines // within that environment.
主干
We define such sold media as owned media.
结构
define...as... 结构 + whose 引导定语从句修饰 owned media + so...that 引导结果状语从句
The same dramatic technological changes that have provided marketers with more (and more diverse) communications choices have also increased the risk that passionate consumers will voice their opinions in quicker, more visible, and much more damaging ways.
断句
The same dramatic technological changes // that have provided marketers with more communications choices // have also increased the risk // that passionate consumers will voice their opinions // in quicker, more visible, and much more damaging ways.
主干
The same dramatic technological changes have also increased the risk.
结构
主句 + that 定语从句(修饰 changes)+ the risk 后接 that 同位语从句 + in...ways 介词短语作方式状语(三形容词递进:quicker / more visible / more damaging)
31. Consumers may create "earned" media when they are __________.
[A] obsessed with online shopping at certain Web sites
[B] inspired by product-promoting e-mails sent to them
[C] eager to help their friends promote quality products
[D] enthusiastic about recommending their favorite products ✓
定位:Para 1 句④——"Consumers passionate about a product may create 'earned' media by willingly promoting it to friends"
解析:passionate about a product(热衷某产品)= enthusiastic about recommending their favorite products(热衷于推荐心愛产品),且 by willingly promoting it to friends 对应 recommending。D 直接同义替换。排除:A"沉迷网购"原文未提及;B"受邮件启发"偷换概念——邮件推送是企业 leverage owned media,属企业行为,不是消费者创造 earned media 的动因;C"急于帮朋友推广优质产品"主客体颠倒,原文是消费者自己热衷产品而主动推广,并非"帮朋友推广"。
32. According to Paragraph 2, sold media feature __________.
[A] a safe business environment
[B] random competition
[C] strong user traffic ✓
[D] flexibility in organization
定位:Para 2 句④——"owned media whose traffic is so strong that other organizations place their content..."
解析:定义句明确 sold media 的本质是"流量极强(traffic is so strong)"的自有媒体,才能吸引第三方入驻。strong user traffic 即原文 strong traffic 的同义替换,C 正确。排除:A"安全商业环境"由句⑦"seem objective(显得客观)"偷换而来,原文未言"安全";B"随机竞争"、D"组织灵活性"均属无中生有。
33. The author indicates in Paragraph 3 that hijacked media __________.
[A] invite constant conflicts with passionate consumers
[B] can be used to produce negative effects in marketing ✓
[C] may be responsible for fiercer competition
[D] deserve all the negative comments about them
定位:Para 3 句①②——"Such hijacked media... an asset or campaign becomes hostage to consumers... who make negative allegations..."
解析:本段指出 hijacked media 是资产被消费者/利益相关者劫持,做出 negative allegations(负面指控),且句①言其发声方式"much more damaging(更具破坏性)"。B"can be used to produce negative effects in marketing"精准概括这一负面营销效应。排除:A"引发与热衷消费者的持续冲突"言过其实,原文只说被劫持做负面指控;C"导致更激烈竞争"无依据;D"活该承受所有负面评价"含绝对化词 all,且态度极端,原文客观陈述而非审判。
34. Toyota Motor's experience is cited as an example of __________.
[A] responding effectively to hijacked media ✓
[B] persuading customers into boycotting products
[C] cooperating with supportive consumers
[D] taking advantage of hijacked media
定位:Para 4 句③——"Toyota Motor... alleviated some of the damage... with a relatively quick and well-orchestrated social-media response campaign"
解析:例证题先看论点再看例子。本段论点是 hijacked media 危及声誉、企业须快速有效回应;Toyota 用"相对快速、精心策划的社交媒体回应"缓解了召回危机损害,正是"有效应对 hijacked media"的正面范例。A 正确。排除:B"说服消费者抵制"是句①反面假设中消费者所为,绝非丰田行为;C"与支持性消费者合作"偏离,丰田是与质疑者直接对话(engage with);D"利用劫持媒体"方向错误,原文是 alleviate(缓解)危机,而非主动利用。
35. Which of the following is the text mainly about?
四大/五媒体概念框架 + 双刃剑结构(The same... have also...)+ become hostage to + 例证题"论点优先"原则
📌 一、陷阱特征总结
① 控制方混淆:earned media 由消费者创造(主动推荐),owned media 由企业控制(邮件推送),31 题 B 把企业行为安到消费者头上。② 特征错位:sold media 的本质是"强流量",32 题 A 用"显得客观"偷换为"安全环境"。③ 例证目的反读:Toyota 是"有效应对"的正面案例,34 题 D 反说成"利用",方向相反。④ 绝对化/过度引申:33 题 D 的 all、C 的"主导"均超出原文客观语气。