更新啦|2026年托福邮件写作真题合集

2026/3/21

第一套

You recently purchased a piece of furniture for your dorm room from an online store called Home Comforts. When the item arrived, you discovered that it was damaged during shipping. You are disappointed because you were looking forward to using the new furniture. You need to contact customer service to resolve the issue. 

Write an email to  the customer service representative, Ms. Brown. In your email, do the following:

• Describe the item you purchased and the damage it sustained.

• Explain why you are disappointed with the situation.

• Request a replacement or a refund for the damaged item.

第二套

You are a university student who has recently moved into a new apartment. You have noticed some issues with the apartment. You want to inform your landlord, Mr. Thompson, about these problems. 

Write an email to Mr. Thompson. In your email, do the following:

• Describe the issues you have encountered in the apartment.

• Explain how conditions negatively affect your studies.

•  Request that he make arrangements to address these issues soon.

第三套

Your professor, Dr. Smith, recently assigned a group project due in two weeks. You are frustrated because not all of your group members are contributing equally to the project. 

Write an email to Dr. Smith. In your email, do the following:

•  Describe the issue you are facing with your group members.

•  Describe your specific contribution to the project.

•  Explain why you and the group have been unable to address this issue. Write as much as you can and in complete sentences.

第四套

You recently joined a new yoga class at your local community center. The instructor, Mr. Davis, has been very welcoming and helpful. However, you find the class schedule inconvenient and would prefer if the classes were held at a different time that fits better your daily routine. 

Write an email to Mr. Davis. In your email, do the following：

•  Thank him for his support and guidance in the yoga class.

•  Explain why the current class schedule is inconvenient for you.

•   Suggest alternative times that work better for you and possibly other participants. Write as much as you can and in complete sentences.

3月14日

第一套

You are a university student who recently attended a career fair on campus. You met Ms. Anderson from a company where you are very interested in applying for an internship. You want to follow up with her about the internship program.

Write an email to Ms. Anderson. In your email, do the following:

Reiterate your interest in the company and your intention to apply for the internship program.

Describe your relevant skills and experiences.

Ask for details about the application process and the position.

Write as much as you can and in complete sentences.

Your Response:

To: Ms. Anderson

Subject: Inquiry About Internship Program

第二套

You recently stayed at a hotel during a campus visit. While you generally liked the room there were some issues with the room during your stay. You need to provide feedback to thi hotel manager, Ms. Thompson, and suggest improvements. Write an email to Ms. Thompson. In your email, do the following:

Describe what you enjoyed about your stay.

Explain the issues you had with the room and the stay.

Suggest ways that the hotel could make a guest's stay more peaceful.

Write as much as you can and in complete sentences.

Your Response:

To: Ms. Thompson

Subject: Feedback on Hotel Stay

第三套

You are planning a trip to a new city and are looking for accommodation for your stay. You found a guesthouse online and would like to ask for more information before making a reservation.

Write an email to the manager of the guesthouse. In your email, do the following:

Introduce yourself and explain the purpose of your trip.

Ask for information about the accommodation, such as room types, facilities, and prices.

Ask whether there are nearby attractions or transportation options for tourists.

Write as much as you can and in complete sentences.

Your Response:

To: The Manager

Subject: Inquiry About Accommodation

第四套

You recently attended your university's choir concert and had a great experience. However, you left your favorite jacket behind. You need to contact the university's lost and found department.

Write an email to the lost and found manager, Ms. Davis. In your email, do the following:

Explain when and where you left your jacket.

Describe the jacket in detail.

Suggest a solution for the issue.

Write as much as you can and in complete sentences.

Your Response:

To: Ms. Davis

Subject: Lost Jacket Inquiry

第五套

You recently bought a pair of shoes from a store. After wearing them for a short time, you discovered that there was a problem with the shoes. You would like to exchange them for another pair.

Write an email to the store manager. In your email, do the following:

Explain when and where you bought the shoes.

Describe the problem with the shoes.

Request an exchange for a new pair or another suitable solution.

Write as much as you can and in complete sentences.

Your Response:

To: The Store Manager

Subject: Request for Shoe Exchange

第六套

You are a student who missed an important lecture in your biology class. You need to catch up on the material and want to ask a classmate, Maria, for her notes and any key information you missed. You also want to thank her in advance for her help.

Write an email to Maria. In your email, do the following:

Explain why you did not attend the lecture.

Request her help and ask if she has time available to help you catch up.

Thank her in advance for her assistance.

Write as much as you can and in complete sentences.

Your Response:

To: Maria

Subject: Request for Lecture Notes

3月8日

第一套

Your friend, Alex, has been feeling overwhelmed with university assignments.You have noticed that he is struggling to keep up with his workload and is not taking proper care of his health. You want to offer some helpful advice.

Write an email to Alex. In your email, do the following:

• Describe to Alex what you have recently noticed about him.

• Explain why it is important to maintain good health.

• Suggest some specific strategies

Alex can use to manage his stress and workload.

• Write as much as you can and in complete sentences.

第二套

You recently joined a new yoga class at your local community center. The instructor, Mr. Davis, has been very welcoming and helpful.

However, you find the class schedule inconvenient and would prefer if the classes were held at a different time that fits better

with your daily routine.

Write an email to Mr. Davis. In your email, do the following:

• Thank him for his support and guidance in the yoga class.

• Explain why the current class schedule is inconvenient for you.

• Suggest alternative times that would work better for you and possibly other participants.

• Write as much as you can and in complete sentences.

第三套

Your friend, Alex, gave a marketing presentation recently. You thought the presentation was very informative and well-prepared, but you also noticed some areas that could be improved.

Write an email to Alex. In your email, do the following:

• Compliment Alex on the parts of the presentation that were done well.

• Describe the areas where the presentation could be improved

• Suggest some specific ways Alex could enhance his presentation in the future.

• Write as much as you can and in complete sentences.

第四套

You recently visited a bakery to buy one of your favorite products. However, the product you bought did not meet your expectations.

Write an email to the bakery. In your email, do the following:

• Describe what you liked about this product in the past.

• Explain what problems you encountered with the product this time.

• Suggest specific improvements or solutions the bakery could make.

• Write as much as you can and in complete sentences.

2月1日

第一套

Your classmate Emma recently hosted a charity event on campus to raise funds for a local animal shelter. The event was successful overall, but there were some issues with the catering service, including delayed food delivery and incorrect orders. You need to address these concerns to the catering manager, Ms. Johnson.

Write an email to Ms. Johnson. In your email, do the following:

• Thank her for the service provided.

• Describe the issues that occurred during the event.

• Suggest how these issues could be resolved in future events.

第二套

You and your friend, John, are planning a trip to Europe this summer.

You have done some research and found some interesting destinations and activities that you would like to include in your itinerary. You want to share your ideas with John and get his opinion.

Write an email to John. In your email, do the following:

You took a yoga class. It's a good class but now you feel that your back hurts because of it. Write an email to your yoga teacher. In your email, do the following:

* Explain that you enjoyed the class

* Explain your problem

* Ask for suggestions for recovery

第三套

You took a yoga class. It's a good class but now you feel that your back hurts because of it. 

Write an email to your yoga teacher. In your email, do the following:

* Explain that you enjoyed the class

* Explain your problem

* Ask for suggestions for recovery